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Named stop ETA resolves only that stops ask

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A reply that names the delivery resolves the delivery ask, not the nearest-stop pickup ask.

Client A dry van Model call eval passes
Load 481207: Riverbend Foods, 2 stops, 3 contacts

Stops

  1. Riverbend plant (pickup)
    Oct 13, 6:00 AM PDT to Oct 13, 2:00 PM PDT
  2. Valley DC (delivery)
    Oct 14, 9:30 AM PDT

Contacts

  • driver drv_20931 sms
  • dispatcher dsp_4410 email
  • broker brk_0087 email, slack
  1. 7:01 AM Step 1 of 3

    Pickup delay risk high

    matches the eval

    In

    Location ping: delay risk high for stop 1

    Decide

    SOP client_a/delay_risk_high@v1

    followed client_a/delay_risk_high@v1

    No model call 2 delivery outcomes recorded

    Out

    SMS to driver
    Load 481207: what is your ETA to Riverbend plant? Please reply with the time.
    step 1 of ask:eta_request:ping_0700481207/ask:eta_request:ping_0700/1/send_sms
    Timer set for 7:31 AM PDT481207/ask:eta_request:ping_0700/1/set_timer
    Asks after this step 1 open
    • ETA requestOpen
      Target
      driver
      Stop
      Riverbend plant
      Attempts
      1 of 2
      Next timer
      7:31 AM
      SOP
      client_a/delay_risk_high@v1
      ask:eta_request:ping_0700
  2. 7:21 AM Step 2 of 3

    Delivery delay risk high

    matches the eval

    In

    Location ping: delay risk high for stop 2

    Decide

    SOP client_a/delay_risk_high@v1

    followed client_a/delay_risk_high@v1

    No model call 2 delivery outcomes recorded

    Out

    SMS to driver
    Load 481207: what is your ETA to Valley DC? Please reply with the time.
    step 1 of ask:eta_request:ping_0720481207/ask:eta_request:ping_0720/1/send_sms
    Timer set for 7:51 AM PDT481207/ask:eta_request:ping_0720/1/set_timer
    Asks after this step 2 open
    • ETA requestOpen
      Target
      driver
      Stop
      Riverbend plant
      Attempts
      1 of 2
      Next timer
      7:31 AM
      SOP
      client_a/delay_risk_high@v1
      ask:eta_request:ping_0700
    • ETA requestOpen
      Target
      driver
      Stop
      Valley DC
      Attempts
      1 of 2
      Next timer
      7:51 AM
      SOP
      client_a/delay_risk_high@v1
      ask:eta_request:ping_0720
  3. 7:25 AM Step 3 of 3

    The driver gives the delivery ETA: only the delivery ask resolves

    matches the eval

    In

    SMS from driver

    Delivery ETA 9:30 AM tomorrow.

    Decide

    Triage client_a/delay_risk_high@v1

    ask:eta_request:ping_0720 answered by sms_0725

    1 model call: triage 2 delivery outcomes recorded

    Out

    Timer cancelled481207/ask:eta_request:ping_0720/1/cancel_timer
    TMS note to TMS
    Load 481207: ETA to Valley DC: Oct 14, 9:30 AM PDT
    481207/evt:sms_0725/tms_note
    Asks after this step 1 open
    • ETA requestOpen
      Target
      driver
      Stop
      Riverbend plant
      Attempts
      1 of 2
      Next timer
      7:31 AM
      SOP
      client_a/delay_risk_high@v1
      ask:eta_request:ping_0700
    • ETA requestResolved
      Target
      driver
      Stop
      Valley DC
      Attempts
      1 of 2
      Next timer
      none
      Resolved by
      sms_0725
      ETA
      Oct 14, 9:30 AM PDT
      SOP
      client_a/delay_risk_high@v1
      ask:eta_request:ping_0720
Prepared for Freight Hero by Marcus Caum Source on GitHub